Thank you for shopping with us at ALEXIBELLA. We want to make sure that you love our products as much as we love making them for you. EXCHANGEs are available for all full-priced items that have not been used, soiled, worn, washed or damaged in any way. Items must be returned within 14 days of receipt for a credit towards another item and any received thereafter may be denied. Your return parcel must be post stamped within 14 business days of you receiving the order.
Items must be returned in their original condition including bags, tags and sanitary labels. Once ALEXIBELLA has received your package, the item will be inspected before a credit is issued and if inspection doesn’t pass the item will be returned to sender.
The cost of return shipping is at the customer’s expense and is non-refundable. Original and return shipping fees are non-refundable. We do recommend sending your package via a prepaid, insured, traceable method to ensure a safe and documented delivery. Please note that the goods are your responsibility until they are returned to ALEXIBELLA. ALEXIBELLA is not responsible for item/s that are not received or are lost in transit.
Ship your package prepaid and insured, for your protection, in case of loss to:
1146 N. Central Ave #363,
Glendale, CA 91202
Please allow 5 business days for us to be process your EXCHANGE from the date that the item is received by ALEXIBELLA.
ALL SALE & DISCOUNTED ITEMS ARE FINAL SALE. This includes a change of mind with regards to color, size and fit.